Data & Privacy
At km8, your privacy is taken seriously. This policy explains what information we collect, how we use it, and the rights you have as a player based in the Philippines.
When you register and use km8, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and the payment details associated with your GCash or Maya account. We also collect technical data such as your IP address, device type, browser version, and session activity logs each time you access the platform. During the identity verification process, we may request a government-issued ID or other supporting documents to confirm your identity and age in line with our legal obligations. All information you provide must be accurate and up to date — you are responsible for notifying km8 of any changes to your personaldetails so that our records remain current. We do not collect any information beyond what is reasonably necessary to provide you with a safe, fair, and enjoyable gaming experience on our platform.
The personal data we collect is used primarily to create and manage your km8 account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by applicable law. We also use your information to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy — these communications are essential and cannot be opted out of while your account remains active. Where you have given your consent, we may send you promotional messages about new games, bonuses, and offers available on the platform; you can withdraw this consent at any time by updating your communication preferences. Your activity data helps us improve the platform, detect fraudulent behaviour, and ensure that our games operate fairly for all Filipino players. We may also use aggregated, anonymised data for internal analytics and reporting purposes, but this data cannot be used to identify you personally. km8 will never use your personal information for any purpose that is incompatible with the reasons it was originally collected.
km8 takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, ensuring that your login credentials and payment details cannot be intercepted in transit. Access to personal data within km8 is restricted to authorised personnel only, and all staff who handle player data are trained on data protection obligations and confidentiality requirements. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. While no online platform can guarantee absolute security, km8 is committed to maintaining the highest practical standards of data protection for every Filipino player on our platform. If you ever suspect that your account has been compromised, you should change your password immediately and contact our support team so that we can take swift protective action.
As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or incomplete, and to request the deletion of your data in certain circumstances where we no longer have a legal basis to retain it. You also have the right to object to the processing of your data for direct marketing purposes and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. If you believe that km8 has handled your personal data in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team — we will respond to all verified requests within a reasonable timeframe and in accordance with our legal obligations.
Quick Answers
Here are the most common questions Filipino players ask about our data practices.
No. km8 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is shared only with service providers who help us operate the platform — such as payment processors and identity verification partners — and these parties are contractually required to keep your information secure and use it only for the specific purpose it was shared. Outside of these operational partners and any legally required disclosures, your personal data stays within km8 and is never passed to advertisers or data brokers.
You can request a copy of the personal data km8 holds about you by contacting our support team directly. We will verify your identity before processing the request to ensure that your data is only disclosed to you. Once verified, we will provide you with a summary of the information we hold in a clear and accessible format within a reasonable timeframe. If you believe any of the information is inaccurate, you can also request a correction at the same time. Your rights under the Philippine Data Privacy Act of 2012 are fully respected by km8.
When you close your km8 account, we retain certain personal data for as long as required by Philippine law and our regulatory obligations — this typically includes transaction records and identity verification documents that must be kept for a defined period for anti-money laundering compliance. Data that is no longer required for legal or operational purposes is securely deleted or anonymised. If you have specific questions about how long a particular type of data is retained, please reach out to our support team and we will provide you with a clear answer based on your situation.
Now that you know how km8 protects your privacy, join thousands of Filipino players already enjoying slots, bingo, and exclusive promotions on a platform you can trust.